Forum
Roadmap
Changelog
Help Center

Got feedback? We’re all ears!

Let us know how we can make things better. Your input helps us improve the experience for everyone.

Approved Bugs

Online Order did not notify client- Appliances Outlet

So looks like all the settings are set up properly - email should have gone to ruthie - which is the the outlook email, as listed in users - she got nothing, checked spam Also - when that email is auto sent it should populate in the changelog - does it do that currently? if not- feature needed please. Simple.

Katie Bange about 1 month ago

Filter Amounts Are Wrong

When you select a filter, the counts shown for the remaining filters should update to reflect only the products available within the current filtered results. Right now, the counts appear to be showing totals from the entire dataset instead. For example, if Whirlpool is selected and there are only 98 Whirlpool products in the current category, the other filter options should not display counts higher than 98. However, the filters are currently showing numbers well above that. You can reference the filter behavior on AJ Madison as an example of the expected functionality.

Michael Brennecke about 1 month ago

creating an acount on the website

I have created an account on the website but have never set up a password for it. Everytime I login, it sends me an email with a link to get me in. Is that the way it is supposed to be? If someone sets up an account on the customer’s website using their email address but does not make a purchase….it does not remember them at all. I’ve never seen a system like that before. Is that what we intended? We also need to look at the website portal through the lens of a contractor. I would expect to be able to create a username and password, have the store offer me a line of credit and some sort of special contractor pricing. In other systems, I have seen this as a “master discount.” where you can enter a percent and it automatically takes that price down. Like 10% off on all products. Something like that. But it also needs to have a floor so stores are not selling things below cost because they have a discount.

Rocky Ahmann about 1 month ago

Needs to be reworded

This is not worded very well. I don’t understand what it means and a customer called asking me about it. What is a “built-in appliances tax” and a “built-in installation services tax?” She thought it meant a tax on appliances built into the house itself. I interpret it as the appliance tax is built into the software. But honestly, I don’t know the answer. Whatever is the correct answer, it should be reworded and more of an explanation should be provided. I suspect it should just say “disable tax on appliances” and “disable tax on installations.” Also, I would reword “Charge sales tax on fulfillment services when the item is taxable.” to “Charge sales tax on fulfillment services IF the item is taxable.” and “Charge sales tax on protection plan when the item is taxable.” to “Charge sales tax on protection plan if the item is taxable.”

Rocky Ahmann about 2 months ago