Freeze Accounts With Overdue Balances

We need a way to automatically freeze customer accounts when they still owe money. Right now, we have to track this manually, and it’s easy for overdue accounts to slip through the cracks.

Ideally, we could choose when an account should freeze—such as when an order has been overdue for 15, 30, or even 90 days. For example, if a customer hasn’t paid their invoice after 30 days, their account would automatically freeze so they can’t place new orders until the balance is cleared.

At the same time, we still want flexibility. A super admin should be able to override the freeze when needed, such as for loyal customers or special circumstances.