Changelog

Follow new updates and improvements to Appliance.io.

April 22nd, 2026

Improved

Settings

Website

✨ Update: Signature Flow – Terms & Conditions Display

What’s New

  • Terms & Conditions (T&C) are now displayed before the signature step in the website checkout flow

  • Applies when “Collect Signature” is enabled in POS settings

  • Support for Special Terms (brand or condition-based) with priority over General Terms

Behavior Updates

  • T&C are dynamically determined based on cart contents:

    • If any product has Special Terms → Special Terms will be shown

    • If multiple products have Special Terms → all relevant Terms will be displayed

    • General Terms are used only when no Special Terms are available

  • T&C are applied per product/brand scope, even within the same order

  • Duplicate T&C documents are automatically prevented from being displayed

Why This Matters

  • Ensures customers review the correct agreement before signing

  • Reduces inconsistency in multi-product scenarios

  • Improves alignment between checkout flow and applied purchase conditions

April 20th, 2026

Improved

Settings

Website

✨ Update: Brand Lead ETA (Freight Rules + Surcharges)

What’s New

  • Improved ETA calculation across the website and POS using:

    • Stock availability

    • Vendor lead time

    • Freight ETA

    • Delivery zone (local vs non-local)

  • Freight-related delivery fees are now applied and displayed more accurately during ordering

  • New vendor configuration: “Ship Directly to Customer” to control fulfillment flow

Behavior Updates

  • ETA is now calculated consistently across:

    • In-stock vs vendor-fulfilled items

    • Local vs non-local deliveries

  • Vendor fulfillment path impacts ETA:

    • Direct shipping → excludes warehouse inbound time

    • Warehouse routing → includes inbound handling time

  • Freight fees are applied for qualifying scenarios (e.g., non-local delivery) and shown in both the Website and the POS

  • Multi-item / multi-vendor orders may include combined vendor-based surcharge calculations

  • Reporting reflects the same ETA and delivery fee logic used during checkout and order creation

Why This Matters

  • Improves consistency and predictability of delivery timelines

  • Ensures delivery fees are applied more accurately

  • Aligns checkout, POS, and reporting with the same fulfillment logic 

April 16th, 2026

Improved

Quotes

Orders

AIO Pay

Payments

Feature Update
💳 Safer Payments with 3D Secure (3DS)

We’ve added an extra layer of security to card payments with 3D Secure (3DS) across all platforms, helping protect transactions and reduce fraud.

What this means for you:

✅ More secure card payments with an added verification step
🛡️ Reduced risk of fraudulent transactions and chargebacks
🔄 Better protection through bank verification (when applicable)
💻 Applies across Website, Customer Portal, and POS transactions

Customers may now see a quick verification step (such as OTP or banking app approval) during checkout. Once completed, payments will continue as usual.

A safer way to pay, with minimal impact on the checkout experience. 🚀

⚙️ Important Notes

  • This update is automatically applied to all clients

  • The verification step may not appear on every transaction (depends on bank/card rules)

  • If verification fails, the payment may be declined or require a retry

🧩 Current Limitations

  • 3DS cannot be enabled/disabled per client at this stage

  • No configuration available yet via the dashboard

  • Per-client control is planned for a future update

March 10th, 2026

✨ Feature Update

💳 Google Pay is Here

Customers can now pay with Google Pay on both your website checkout and Customer Portal — making checkout faster and more convenient.

What this means for you:

  • ✅ A new easy payment option for customers

  • 🧾 Orders and payments are saved correctly in your system

  • 📱 A smooth checkout experience on desktop and mobile

  • 📊 Clear reporting to see how Google Pay is performing

A quicker way to pay, with everything running smoothly behind the scenes. 🚀

🧾 Pricing Updates

We’ve updated the pricing for several appliance brands. Below is the consolidated summary

Brand

Price Update

Promo Period

Amana

MAP, MSRP, PMAP

03/05/2026 - 03/11/2026

Electrolux

PMAP

03/05/2026 - 03/11/2026

Frigidaire

PMAP

03/05/2026 - 03/11/2026

Frigidaire Gallery

PMAP

03/05/2026 - 03/11/2026

Frigidaire Professional

PMAP

03/05/2026 - 03/11/2026

KitchenAid

MAP, MSRP, PMAP

03/05/2026 - 03/11/2026

Kucht

MAP, PMAP

03/03/2026 - 04/03/2026

Maytag

MAP, MSRP, PMAP

03/05/2026 - 03/11/2026

Miele

UMRP

Unique Appliances

MAP

Whirlpool

MAP, MSRP, PMAP

03/05/2026 - 03/11/2026

March 3rd, 2026

New

Improved

Settings

Price Update

✨ Feature Updates

⚙️ Settings – Bulk Actions for Install, Promos & Protection Plans

We’ve added bulk actions on the Install settings page, letting users archive/unarchive, and toggle Website or POS visibility for multiple items at once—streamlining onboarding and reducing repetitive work. Bulk archive is now available for Promos, and bulk delete is supported for Protection Plans.

👉 Click here to learn more about Bulk Action for Install, Promos & Protection Plans.

Install Settings
Promo Settings
Protection Plan Settings

📊 Data Update

🧾 Pricing Updates

We’ve updated the pricing for several appliance brands. Below is the consolidated summary

Brand

Price Update

Promo Period

Amana

MAP, MSRP, PMAP

02/26/2026 – 03/04/2026

Anova Culinary

PMAP

02/26/2026 – 03/04/2026

Aspire by Hestan

UMRP

Cafe

MAP, MSRP, PMAP

02/26/2026 – 03/18/2026

Electrolux

PMAP

02/26/2026 – 03/04/2026

Frigidaire

PMAP

02/26/2026 – 03/04/2026

Frigidaire Gallery

PMAP

02/26/2026 – 03/04/2026

Frigidaire Professional

PMAP

02/26/2026 – 03/04/2026

GE

MAP, MSRP, PMAP

02/26/2026 – 03/18/2026

GE Profile

MAP, MSRP, PMAP

02/26/2026 – 03/18/2026

Haier

MAP, MSRP, PMAP

02/26/2026 – 03/18/2026

Hauslane

PMAP

03/02/2026 – 03/29/2026

Hestan

UMRP

Hotpoint

MAP, MSRP, PMAP

02/26/2026 – 03/18/2026

JennAir

UMRP

KitchenAid

MAP, MSRP, PMAP

02/26/2026 – 03/04/2026

LG

PMAP

02/26/2026 – 04/08/2026

LG Signature

MAP, MSRP, PMAP

02/26/2026 – 04/08/2026

LG Studio

MAP, MSRP, PMAP

02/26/2026 – 04/08/2026

Maytag

MAP, MSRP, PMAP

02/26/2026 – 03/04/2026

Sharp

MAP, MSRP, PMAP

02/26/2026 – 03/25/2026

Smeg

UMRP

Tulip Cooking

UMRP

Whirlpool

MAP, MSRP, PMAP

02/26/2026 – 03/04/2026

Wolf

UMRP

ZLINE

MAP, PMAP

02/26/2026 – 03/31/2026

February 16th, 2026

New

Improved

Fixed

Sales Tax

Price Update


✨ Feature Updates

🧮 Accounting – Flexible Sales Tax Rules for Built-In Appliances

Sales tax controls for built-in appliances have been split into two independent toggles, allowing businesses to configure appliance tax and installation service tax separately. This gives retailers more flexibility to match state-specific tax rules and avoid incorrect exemptions, while keeping the interface simple with built-in tooltip guidance.

👉 Click here to learn more about Accounting Settings.


📊 Data Update

🧾 Price Update

We’ve updated the pricing for several appliance brands. Below is the consolidated summary.

Brand

Pricing Update

Promo Period

Amana

MSRP, MAP, PMAP

02/12/2026 – 02/18/2026

Electrolux

PMAP

02/12/2026 – 02/25/2026

Frigidaire

PMAP

02/12/2026 – 02/18/2026

Frigidaire Gallery

PMAP

02/12/2026 – 02/25/2026

Frigidaire Professional

PMAP

02/12/2026 – 02/25/2026

Hauslane

MAP

JennAir

UMRP

KitchenAid

MSRP, MAP, PMAP

02/12/2026 – 02/18/2026

Kucht

MAP

LG

MAP, MSRP, PMAP

02/12/2026 – 02/25/2026

LG Signature

MAP, MSRP, PMAP

02/12/2026 – 02/25/2026

LG Studio

MAP, MSRP, PMAP

02/12/2026 – 02/25/2026

Maytag

MSRP, MAP, PMAP

02/12/2026 – 02/18/2026

Thor Kitchen

MAP, PMAP

02/13/2026 – 03/05/2026

Whirlpool

MSRP, MAP, PMAP

02/12/2026 – 02/18/2026


⚙️ Stability Improvements

🚀 POS & Search – Endless Loading and Performance Lag

We’ve fixed an issue that could cause endless loading and slow performance when searching by name, invoice number, or address. The POS and search experience are now significantly more responsive, eliminating spinning loaders and reducing lag during everyday use.

February 9th, 2026

Price Update

New Brand


📊 Data Update

🆕 New Brand: Caliber & Anova Culinary

Caliber and Anova Culinary are now available in the catalog, expanding our home furnishing coverage with newly added products across key categories. All SKUs have been reviewed and categorized to align with current catalog standards.

Learn more about each brand:

  • Caliber — View category breakdown and download SKU details

  • Anova Culinary — View category breakdown and download SKU details

🧾 Price Update

We’ve updated the pricing for several appliance brands. Below is the consolidated summary.

Brand

Pricing Update

Promo Period

Dacor

UMRP

Kucht

PMAP

02/03/2026 – 03/03/2026

Element Appliance

MSRP

Vent-A-Hood

MAP

Azure

MAP

Fulgor Milano

UMRP

Speed Queen

MAP, MSRP

Miele

UMRP

Coyote

MAP

Caliber

UMRP

Café

MAP, MSRP, PMAP

02/05/2026 – 02/25/2026

GE

MAP, MSRP, PMAP

02/05/2026 – 02/25/2026

GE Profile

MAP, MSRP, PMAP

02/05/2026 – 02/25/2026

Haier

MAP, MSRP, PMAP

02/05/2026 – 02/25/2026

Hotpoint

MAP, MSRP, PMAP

02/05/2026 – 02/25/2026

Amana

PMAP

02/05/2026 – 02/11/2026

KitchenAid

PMAP

02/05/2026 – 02/11/2026

Maytag

PMAP

02/05/2026 – 02/11/2026

Whirlpool

PMAP

02/05/2026 – 02/11/2026

Anova Culinary

PMAP

02/05/2026 – 02/25/2026

Samsung

MAP, PMAP

02/05/2026 – 02/25/2026

Bosch

MAP, PMAP

02/05/2026 – 02/25/2026

Frigidaire

PMAP

02/05/2026 – 02/11/2026

Electrolux

PMAP

02/05/2026 – 02/11/2026

Frigidaire Gallery

PMAP

02/05/2026 – 02/25/2026

Frigidaire Professional

PMAP

02/05/2026 – 02/25/2026

LG

MAP, MSRP, PMAP

02/05/2026 – 02/11/2026

LG Signature

MAP, MSRP, PMAP

02/05/2026 – 02/11/2026

LG Studio

MAP, MSRP, PMAP

02/05/2026 – 02/11/2026

ZLINE

MAP, PMAP

02/05/2026 – 02/25/2026

Sharp

MAP, MSRP, PMAP

02/05/2026 – 02/25/2026

Smeg

UMRP, PUMRP

02/07/2026 – 02/21/2026

Hauslane

MAP, PMAP

02/09/2026 – 03/01/2026

True Residential

UMRP

February 2nd, 2026

Inventory

Price Update


✨ Feature Updates

📦 Inventory – Serialized Scan-In & Per-Unit Tracking

You can now enable Serialized Inventory to capture serial numbers during receiving, not just when scanning items out. When turned on, each unit can be tracked individually with its own received date and cost, improving inventory aging, accuracy, and reporting. The workflow supports both scanner guns and manual entry, with clear validation to ensure required serials are captured—giving warehouse teams a faster, more reliable receiving process.

👉 Click here to learn more about Inventory Scan-In.


📊 Data Update

🧾 Price Update

We’ve updated the pricing for several appliance brands. Below is the consolidated summary.

Brand

Pricing Update

Promo Period

Electrolux

PMAP

01/29/2026 – 02/04/2026

Frigidaire

PMAP

01/29/2026 – 02/04/2026

Frigidaire Gallery

PMAP

01/29/2026 – 02/04/2026

Frigidaire Professional

PMAP

01/29/2026 – 02/04/2026

Samsung

MAP, PMAP

01/29/2026 – 02/04/2026

SMEG

UMRP

BEST Range Hoods

UMRP, MSRP

Sub-Zero

UMRP, MSRP

Wolf

UMRP, MSRP

Cove

UMRP, MSRP

Miele

UMRP

Brisas

MAP, MSRP

Amana

MAP, MSRP, PMAP

01/29/2026 – 02/04/2026

KitchenAid

MAP, MSRP, PMAP

01/29/2026 – 02/04/2026

Maytag

MAP, MSRP, PMAP

01/29/2026 – 02/04/2026

Whirlpool

MAP, MSRP, PMAP

01/29/2026 – 02/04/2026

Zephyr

MAP, MSRP, UMRP

January 26th, 2026

Fixed

Settings

Inventory

Reports

Price Update

Purchase Order

New Brand


Feature Updates

👤 User Settings – Clear Role Info During User Creation

Role details are now available directly in the Add New User flow. Admins can view clear, scannable role descriptions with “Best for” and “Access” sections without leaving the modal, making user setup faster and more confident.

👉 Click here to learn more about User Settings.

📦 Receive Inventory – Clear Error for Unselected Model

When receiving inventory by a single item, the system now shows a clear message if a model is typed but not selected from the dropdown. This helps users quickly understand what’s missing and prevents confusion during inventory entry.

👉 Click here to learn more about Receive Inventory.

🔄 Brand Cleanup – Merge Parts Brands into Main Brands (Phase 4: Samsung)

All SKUs from “Parts” brands (Phase 4: Samsung) are being migrated into their main brand counterparts to remove duplication and align AIO with the updated Skulytics hierarchy, preserving all product data and ensuring cleaner, unified brand organization.


📊 Data Update

🆕 New Brand: Hughes Furniture

New Brand Added: Hughes Furniture
Total SKUs:
1,065

Hughes Furniture is now available in the catalog, expanding our selection of home furnishing products. All SKUs have been reviewed and categorized for consistent catalog alignment.

Product Categories:

  • Home Décor

  • Living Room

  • Tables

👉 Learn more about Hughes Furniture

🧾 Price Update

We’ve updated the pricing for several appliance brands. Below is the consolidated summary.

Brand

Pricing Update

Promo Period

Amana

MSRP, MAP, PMAP

01/22/2026 – 01/28/2026

Bertazzoni

MSRP, UMRP

Broan

MSRP, MAP

Electrolux

PMAP

01/22/2026 – 01/28/2026

Forno

MSRP, MAP, PMAP

01/23/2026 – 03/31/2026

Frigidaire

PMAP

01/22/2026 – 01/28/2026

Frigidaire Gallery

PMAP

01/22/2026 – 01/28/2026

Frigidaire Professional

PMAP

01/22/2026 – 01/28/2026

Gaggenau

MSRP, UMRP

KitchenAid

MSRP, MAP, PMAP

01/22/2026 – 01/28/2026

Maytag

MSRP, MAP, PMAP

01/22/2026 – 01/28/2026

Sharp

MSRP, MAP, PMAP

01/22/2026 – 02/04/2026

Sub-Zero

MSRP, UMRP

Whirlpool

MSRP, MAP, PMAP

01/22/2026 – 01/28/2026


⚙️ Stability Improvements

📊 Reports – Quote Report Salesperson Filter Persistence

We’ve fixed an issue where the Salesperson filter in the Quote Report would reset to “All” after the data finished loading. The selected filter is now retained consistently, ensuring the report remains correctly filtered based on the user’s selection.

January 19th, 2026

Improved

Fixed

Quotes

Orders

Website

Product Catalog

Price Update

Purchase Order


✨ Feature Updates

📦 Purchase Orders – Create Storage Locations During Receiving

You can now create new storage locations directly from the PO receiving workflow. If a needed bin or location doesn’t exist, add it on the spot without leaving the PO—keeping receiving fast, focused, and aligned with real warehouse operations.

📥 Purchase Orders – Improved CSV Import Guidance

CSV imports for receiving inventory are now clearer and more error-proof. The import flow includes visible instructions, direct access to the correct template, specific inline error messages, and clear success confirmations to help users get it right the first time.

👉 Click here to learn more about Purchase Orders.

🧾 Orders & Quotes – Show Company Name in Lists

Company Name is now available in Orders and Quotes list views, making it easier to identify accounts at a glance without opening each record. Views are configurable, so teams can tailor what they see.

👉 Click here to learn more about My Quote Page.

🏷 Website – Promotional Badges for Sale Products

Products with active promotional pricing now automatically display a Sale badge on the catalog. When promos are close to ending, a real-time countdown appears to create urgency and help shoppers spot time-sensitive deals faster.

🔄 Brand Cleanup – Merge Parts Brands into Main Brands (Phase 3: Frigidaire)

All SKUs from “Parts” brands (Phase 3: Frigidaire) are being migrated into their main brand counterparts to remove duplication and align AIO with the updated Skulytics hierarchy, preserving all product data and ensuring cleaner, unified brand organization.


📊 Data Update

🧾 Price Update

We’ve updated the pricing for several appliance brands. Below is the consolidated summary.

Brand

Pricing Updated

Promo Period

Thor Kitchen

PMAP

01/16/2026 – 02/04/2026

Brisas

MAP, PMAP

01/15/2026 – 04/16/2026

Amana

PMAP

01/15/2026 – 01/21/2026

Gladiator

PMAP

01/15/2026 – 01/21/2026

KitchenAid

PMAP

01/15/2026 – 01/21/2026

Maytag

PMAP

01/15/2026 – 01/21/2026

Whirlpool

PMAP

01/15/2026 – 01/21/2026

Electrolux

PMAP

01/15/2026 – 01/21/2026

Broan

MAP


⚙️ Stability Improvements

💳 Payments – Return & Refund Processing (AIO Pay)

We’ve fixed an issue that prevented refunds from being processed correctly, primarily affecting AIO Pay. Return and refund flows are now functioning as expected, allowing payments to be refunded smoothly and reliably.