Get Notified When a Dispute Comes In

Right now, disputes only show up in the payout report, but there’s no way for our team to know one has been filed unless we’re checking constantly. This is a big risk—something as important as a chargeback or consumer dispute should trigger an immediate notification.

For example, if a $3,000+ dispute is opened, we don’t want to discover it days later by chance. We’d like an alert (email, in-app, or both) as soon as the dispute is created so we can respond quickly and avoid unnecessary losses.

Request: Please add an internal notification setting that alerts us right away when a dispute comes in.