Home Visit Route - Names for Delivery Contact

Good morning, we have noticed that for the routing of Home Visits, the name that is sent to the tech on the route is just the “Delivery Contact” name, and no reference to the company. Example attached for rental property, appliance.io shows in the system Matt Forss as the billing account, but the tech only sees on his route the tenant, or “delivery contact” for the name. Seems like a glitch that exists as the scheduling system will show one thing, but the route won’t show that same info when we really need it to. Thanks!

Note update: Need to show both Billing and Delivery information in the driver app for the company customer.

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Upvoters
Status

Under Review

Board
💡

Feature Request

Date

5 months ago

Author

Tim Braun

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