When the setting “Require all models in a truck to be scanned out before you can start the Route” is on, drivers can’t begin until every item is scanned with a serial number. The problem is that accessories (like stack-kits) don’t have serial numbers, so routes get blocked until sales manually adds a serial number.
This causes delays for drivers and extra work for sales.
What’s needed:
Keep the scan requirement for appliances.
Allow accessories to bypass the serial scan step so routes can start normally.
This way the rule still works for appliances, but accessories no longer hold up the process.

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Under Review
Feature Request
Quotes & Orders
6 months ago

Travis Hanson
Get notified by email when there are changes.
Under Review
Feature Request
Quotes & Orders
6 months ago

Travis Hanson
Get notified by email when there are changes.