Sometimes we pick the wrong refund type (e.g., Manual Entry Credit Card instead of Customer Credit).
Example: Refunded $250 on Order #10234 to a card by mistake; needed store credit instead.
What we need
Show an Undo button for 3–5 minutes after a refund.
Undo should reverse accounting entries and let us choose the correct method.
Keep item/delivery statuses unchanged.
Disable “Mark as Resolved” during the undo window and log the undo.
Request: Please add a short-window Refund Undo on the Order page so we can quickly fix wrong refund methods without cleanup work.

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Scoping
Feature Request
Quotes & Orders
6 months ago
Katie Bange
Get notified by email when there are changes.
Scoping
Feature Request
Quotes & Orders
6 months ago
Katie Bange
Get notified by email when there are changes.