October 20th, 2025
Improved
Orders
Reports
AIO Pay
Pricing
Introducing the new In Transit status tab — a dedicated view for orders that are ready to be or currently being delivered, giving you real-time visibility into delivery progress. Alongside this, you can now personalize your My Orders experience with the Custom View feature! Create tabs that display only the statuses you care about — such as Not Yet Requested, Ordered, Scheduled Delivery, Delivered, and Archived — and tailor your columns to match your workflow. Each custom tab can be renamed, edited, or deleted anytime, and your custom views automatically sync to the Order Report page for consistency. Note that the In Transit tab is not included in Custom Views, as it’s designed to always show live delivery activity for better tracking and operational clarity.
👉 Click here to learn more about My Orders.
Never miss a chargeback again! A new Dispute Alert notification keeps your team informed in real time whenever a chargeback, fraud alert, or status update occurs in AIO Pay. You’ll receive both in-app and email notifications showing dispute details such as event type, amount, reason, respond-by date, and related order numbers. Alerts can be customized by priority and recipient roles, ensuring the right people are notified immediately. Stay proactive and respond to disputes before deadlines with ease.
👉 Click here to learn more about Notification.
You now have more control over your pricing strategy! When using MAP as the Sale Price Rule, a new “Include PMAPs” toggle lets you choose whether to include promotional MAPs. Turn it off to use standard MAPs only for safer, more consistent pricing. Plus, the Regular Price Rule now defaults to MSRP (when available), with a warning modal to confirm any changes — helping prevent errors on “compare at” pricing and ensuring pricing consistency across your catalog.
👉 Click here to learn more about Pricing Rule.
You can now set specific competitor prices as your brand’s Sale Price Rule! decide whether to Match, Mark Down, or Mark Up their price. The rule automatically respects MAP compliance when its active, falls back to your next pricing rule if no data is found, and logs every decision in the price audit trail. This gives retailers the flexibility to stay competitive while maintaining full pricing control and compliance.
👉 Click here to learn more about Pricing Rule.
Reconciliation just got easier! Clicking a Deferred Revenue amount on the Balance Sheet now opens a Historical View showing the exact data as of that reporting date. You can filter by date, order number, location, or category and export results in CSV/XLSX. Real-time and historical modes both include tooltips explaining their behavior, ensuring clear visibility into recognized and deferred amounts. This gives finance teams better transparency, accuracy, and control.
👉 Click here to learn more about Deferred Revenue Report.
Resolved an issue causing a calculation mismatch in the Sales Tax Report that occurred when orders involved mixed payment methods, partial returns, and add-ons. These conditions previously caused the reported tax values to fall out of sync with the actual order details, which could impact reporting accuracy and financial reconciliation. With this fix, all tax calculations are now properly synchronized with order data, ensuring consistency, clearer tracking, and more reliable reporting moving forward.