Changelog

✨ Update: Website Builder

What's New

Website Builder is now available as a dedicated experience for creating, managing, and publishing websites.

This release introduces a simplified website onboarding flow, direct content editing, page and section management, SEO controls, custom code support, and a Draft → Publish workflow that gives users greater control over how website changes are prepared and released.

In addition, the storefront experience has been refreshed with updated Hero and Best Seller sections to improve navigation, product discovery, and overall visual consistency.

New Features

Simplified Website Onboarding

Website setup has been streamlined into a guided onboarding experience where users can:

• Select product conditions

• Choose product categories

• Configure initial brand identity settings

Once onboarding is completed, users are taken directly into Website Builder to begin customizing their website.

Dedicated Website Builder Experience

Website Builder is now the primary experience for managing website content.

Users can:

• Edit content directly on pages

• Manage website structure

• Organize sections and layouts

• Preview changes before publishing

Draft → Publish Workflow

Website changes now follow a Draft → Publish workflow.

Changes made in Website Builder are saved as Draft and remain invisible to website visitors until they are published.

This provides a safer way to review and prepare website updates before they go live.

Page & Section Management

Users can now manage website structure more easily by:

• Creating custom pages

• Renaming pages

• Hiding pages

• Deleting pages

• Adding, editing, and reordering sections

Default pages such as Home, Brand, About Us, Contact Us, and Request a Quote are automatically created during onboarding.

SEO Management

Page-level SEO settings are now available, including:

• Meta Title

• Meta Description

• URL configuration

• Index visibility

• Schema type selection

Website Configuration Enhancements

Users can now manage key website settings directly through Website Builder and Site Settings, including:

• Website branding

• Product categories

• Domains

• Checkout configuration

• Custom Code

Custom Code Support

Website Admins and Super Admins can now add custom:

• JavaScript

• CSS

• HTML

• Analytics tools

• Marketing pixels

• Third-party widgets and integrations

Custom Code follows the same Draft → Publish workflow as other website updates.

Website Experience Improvements

Hero Section Refresh

The Hero section has been redesigned to create a clearer visual hierarchy and improve readability.

Changes include:

• Left-aligned copy and CTA placement

• Updated image positioning

• Improved content-to-image balance

Best Sellers Improvements

The Best Sellers section has been enhanced to improve product discovery and browsing.

Changes include:

• Category navigation tabs

• Sub-category filters

• Cleaner product card layouts

• Improved product image consistency

• Standardized brand styling

• Updated Add to Cart button styling

Promotional elements such as discount badges, strike-through pricing, Scratch & Dent labels, and countdown timers have been removed to create a cleaner shopping experience.

Workflow Improvements

Additional improvements include:

• Saved onboarding progress across eligible users

• Protection against conflicting onboarding sessions

• Website preview before publishing

• Clear separation between content management and website configuration

• Improved publishing controls for website updates

Why This Matters

This update makes it easier to launch, manage, and grow a website by providing:

• Faster website setup

• More flexible content management

• Better control over publishing changes

• Stronger SEO capabilities

• Expanded website customization options

• Improved storefront navigation and product discovery

• A more modern website management experience overall

✨ Update: Improved T&C Signing Flow with Fulfillment Validation

What’s New

• Added fulfillment validation before Terms & Conditions (T&C) signing in the Customer Portal

• Customers can only access the T&C signing step when all order items have fulfillment configured

• Introduced automatic transition from T&C signing to payment for a continuous order completion experience

• Added Customer Portal stepper with T&C as the first step

• Improved T&C presentation and document organization across Customer Portal and Website

• Added safeguards to prevent sending payment links before orders are fulfillment-ready

Behavior Updates

• Customer Portal access for T&C signing is now gated by fulfillment readiness

• If one or more items are missing fulfillment:

  • Customer Portal access is restricted

  • Customers will see the message:
    “Set fulfillment for all items to enable portal access”

  • “Send Email with Paylink” changes to “Send Invoice without Paylink.”

  • Hover tooltip explains why payment access is unavailable

• After successful T&C signing:

  • Customers are automatically guided into payment

  • No additional navigation or manual follow-up is required

• T&C display behavior has been improved:

  • General T&C appears in a cleaner, scrollable layout

  • Brand-specific and condition-based T&C include product count indicators

  • Duplicate T&C documents are automatically prevented

• Website T&C behavior now follows the same experience as the Customer Portal across desktop and mobile

Why This Matters

• Prevents customers from progressing through incomplete orders

• Eliminates dead-end experiences after T&C signing

• Reduces manual follow-up from Sales teams

• Creates a more connected and predictable order completion journey

• Improves visibility and clarity of applicable Terms & Conditions

✨ Update: Payment Protection & Processing Experience

What’s New

• Added safeguards to prevent duplicate payments across POS, Customer Portal, and Website

• Improved payment flow to clearly indicate when a transaction is in progress

• Enabled safe retry for failed payments without risk of duplicate charges

• Standardized payment behavior across all channels

Behavior Updates

• Users can no longer submit multiple payments for the same order while a payment is in progress or already completed

• Payment actions (e.g., “Pay” button) are temporarily disabled during processing

• Users receive clearer feedback when a payment is underway

• Failed payments can be retried safely without creating duplicate successful charges

Why This Matters

• Reduces risk of double charges and associated refunds

• Minimizes operational overhead for reconciliation and support

• Improves accuracy in payment reporting

• Creates a more reliable and predictable payment experience across all touchpoints