Changelog

September 2nd, 2026

Brand Level ETA Now Available to All Clients

Brand Level ETA is now available to all clients, giving dealers more control over estimated delivery times based on their brand and distribution setup.

Clients can now access Distribution Locations and Freight & Surcharge Rules as part of the standard experience, without requiring account-specific feature enablement. This makes it easier for clients and onboarding teams to configure ETA settings independently while providing a consistent experience across accounts.

What’s New

• Available to all clients: Brand Level ETA no longer requires account-specific enablement and can now be configured by all clients.

• Distribution Locations: Users can configure Distribution Locations from Vendor Settings to better reflect their distribution setup when managing ETAs.

• Freight & Surcharge Rules: All clients can configure Freight & Surcharge Rules to support ETA behavior for products with different freight or surcharge requirements.

• Simplified onboarding: New clients that require Brand Level ETA can configure the feature during onboarding without waiting for manual feature enablement.

• Consistent availability: Clients now have access to the same Brand Level ETA capabilities that were previously limited to specifically enabled accounts.

Important to Know

• This update does not change the existing ETA calculation logic.

• Clients already using Brand Level ETA should keep their existing configurations and ETA behavior.

• Existing configurations for clients that previously had the feature enabled should remain unchanged.

• Distribution Locations can be configured from Vendor Settings.

• Freight & Surcharge Rules are now available to all clients as part of the Brand Level ETA setup.

• If unexpected ETA behavior occurs after the rollout, review the client's Brand Level ETA, Distribution Location, and Freight & Surcharge configurations before escalating.

• This update expands feature availability only and is not intended to change existing ETA calculations.

August 11th, 2026

Allow Tax Override on Line Items

Dealers can now manually control the taxable status of individual line items directly from Quotes and Orders.

A new Allow tax override on line items setting is available under Sales Tax Settings. When enabled, users can mark eligible standard catalog items as taxable or non-taxable, giving dealers more flexibility to handle tax requirements that may vary by product or customer situation.

What’s New

• New account setting: Administrators can enable Allow tax override on line items under Sales Tax Settings.

• Standard items: Once enabled, standard catalog items can be manually marked as taxable or non-taxable from the Quote or Order.

• Custom items: Custom line items continue to support taxability selection as before.

• Tax-exempt customers: Tax override is automatically disabled when the customer is marked as tax exempt.

• Built-in appliances: The default taxability follows the existing Built-in Appliance Tax setting and can be overridden when applicable.

• Related charges: Protection plans and fulfillment charges continue to follow the taxable status of their associated product based on the existing tax rules.

Important to Know

• The feature is disabled by default. Administrators must enable it before standard line items can use tax override.

• When disabled, the existing tax behavior remains unchanged.

• Existing Quotes keep their previously saved taxability values if the account setting is later changed.

• Tax override controls are hidden for existing line items after a Quote is converted to an Order or once an item has been paid. Newly added Order line items can still use the override when applicable.

• This feature provides manual taxability control; it does not automatically determine state, county, or local tax requirements.

Add Sales Tax Support for Fulfillment Service Fees

Dealers can now include eligible fulfillment service fees in sales tax calculations using a single configuration setting.

What's New

• Apply sales tax to supported fulfillment service fees, including:

  • Delivery charges

  • Trip charges

  • Pricing zone fees

  • Haul-away fees

  • Installation charges

• Tax-exempt customers continue to remain tax exempt.

• A single configuration setting controls taxation for all supported fulfillment service fees.

Important Notes

• This feature only applies to new quotes created after the feature is enabled. Existing quotes are not affected.

• Dealers may notice higher tax totals if fulfillment services are taxable in their jurisdiction.

• Individual tax rules for different fulfillment fee types are not supported in this release.